REFUND & RETURNS
We fully and firmly support all reasonable, legitimate and compliant return applications actively submitted by customers, and take optimizing post-purchase service experience as an important part of our service system. In order to effectively protect the legitimate shopping experience and consumption rights of each user and avoid unnecessary shopping losses, we will try our best to continuously optimize the internal return processing process, simplify redundant service links and comprehensively improve overall service efficiency. All returned commodities should be strictly kept in undamaged, flawless and completely unused state, with complete original packaging, matched accessories and all related auxiliary attachments intact. Our professional staff will conduct strict, detailed and comprehensive inspection on the returned goods after formal receipt, and arrange standardized subsequent processing work at a stable and reasonable service speed.
Note: All final return processing results, settlement schemes and service conclusions are subject to the actual on-site inspection situation and real physical state of returned goods.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.
Note: All final return processing results, settlement schemes and service conclusions are subject to the actual on-site inspection situation and real physical state of returned goods.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.